Legal

Privacy & Terms

Privacy Policy

This policy explains how Gavin's Mini-Split Cleaning ("we," "us," or "our") handles the information you provide when you contact us or request a cleaning.

Information we collect

We collect information only when you voluntarily provide it, such as:

  • Your name
  • Contact information (phone number and, if you provide it, email)
  • Service address / town and ZIP
  • Request details (unit types and counts, preferred timing, notes)

How we use it

  • To respond to your request and confirm service area, unit types, schedule, and price
  • To contact you about your appointment by your preferred method (call, text, or email)

Sharing

We do not sell your personal information. We share it only as needed to provide the service or to comply with the law.

Your choices

You can ask us to view, update, or delete your information by emailing gavinsminisplitcleaning@gmail.com.

Advertising & measurement (Meta Pixel)

With your permission, this site uses the Meta Pixel — an advertising and measurement tool from Meta Platforms, Inc. (Facebook and Instagram). We use it for one thing: to see whether our ads actually bring people to the site and lead to appointment requests, so we do not waste money on ads that do not work.

What it collects

When the pixel is allowed, your browser loads Meta's script, which sends Meta general browsing and device information, including:

  • The page address on this site you are viewing, and the page you came from
  • Your browser and device details (browser type and version, operating system, screen size, language) and your IP address, which your browser sends to any site it loads
  • Meta cookies / browser identifiers, which may connect this visit to your Meta account if you have one
  • Two events: a page view, and a "Lead" event sent only after you successfully submit the appointment-request form — a count that a request happened, plus a random one-time ID used to avoid counting it twice

What it never collects

We do not send Meta your name, phone number, email address, service address, town or ZIP, unit counts, preferred date or arrival window, price estimate, notes, or anything else you type into the form. We do not use Meta's "advanced matching," and we do not upload customer information to Meta from our servers.

Your choice

  • The pixel does not load until you choose "Allow." Until then — and if you choose "Decline" — nothing is requested from or sent to Meta.
  • Declining changes nothing else: the site, the estimate, the quote form, and call and text all work exactly the same.
  • Your choice is stored in your own browser (local storage on this device) and you can change it at any time: (currently: Not set). If you decline after previously allowing it, reload the page to fully clear what was already loaded.
  • You can also block or clear these cookies in your browser settings, and manage ad settings in your Meta account.

Meta's handling of the data it receives is governed by its own privacy policy at facebook.com/privacy/policy .

Terms of Use

1. Services

Our services are limited to deep cleaning of ductless mini-split systems. We do not provide repairs, installations, or electrical work.

2. Requests, scheduling & pricing

  • Submitting the online form sends a request, not a confirmed booking. We confirm your service area, unit types, availability, and final price before your appointment.
  • Mini-split cleaning is priced at $200 for the first unit cleaned in a visit and $125 for each additional unit, regardless of unit type (wall unit, floor console, or ceiling cassette) — all units in the visit are counted together. Commercial properties, difficult-access units, and out-of-area travel may be quoted separately.
  • Payment is due on completion of the service, unless arranged in advance. Please let us know as early as possible if you need to reschedule or cancel.

3. Access & responsibility

You are responsible for providing safe access to the units to be cleaned. We are not responsible for pre-existing issues or damage related to your equipment, including electrical, mechanical, or structural conditions. Our total liability is limited to the cost of the service provided.

4. Satisfaction

If you're not satisfied with the cleaning, please contact us and we'll do our best to make it right.

5. Changes

We may update this page from time to time. Updates are posted here with a revised date.

Contact: gavinsminisplitcleaning@gmail.com · (207) 351-5987